Terms of service

Last updated: September 13, 2025

Support: support@ShakeRider.com

Welcome to ShakeRider.com! By accessing or using our website, you agree to these Terms of Service. Please read them carefully before making a purchase or using our services.

1. General Terms

  • By using our website, you confirm that you are at least 18 years old or have parental consent.
  • We may update these terms from time to time. Continued use of the site after changes take effect constitutes acceptance.
  • Your use of the site is also subject to our Privacy Policy.

2. Orders & Payments

  • When you place an order, you agree to provide accurate and complete information.
  • We reserve the right to refuse or cancel any order for any reason, including fraud prevention.
  • All payments are due at the time of purchase. We accept major credit cards and other secure payment methods shown at checkout.

3. Shipping & Delivery

  • Orders are processed and shipped based on the selected shipping method.
  • Delivery times may vary by destination and carrier.
  • We are not responsible for delays caused by the carrier or customs processing.

4. Cancellations & Returns

  • Order Cancellation: You may cancel within 24 hours of purchase. After this period, cancellations are not possible if the order has shipped.
  • 45-Day Return Window: You may return products within 45 days of delivery for a refund.
  • Condition: Returned items must be in their original condition (light use acceptable) and include proof of purchase (order number or receipt).
  • Refund Method: Refunds are issued to the original form of payment only.
  • Exclusions: Gift cards, items marked “Final Sale” or “Clearance,” and shipping fees are non-refundable.
  • Damaged/Defective on Arrival: If an item arrives damaged or defective, contact us within 7 days of delivery. We will cover return shipping and provide a full refund or replacement after verification.
  • Return Shipping: Return shipping costs are the customer’s responsibility unless the item arrived damaged/defective. We are not responsible for lost return packages; please use a trackable service and keep proof of postage.
  • How to Start a Return: Email support@ShakeRider.com with your order number and reason for return to receive instructions.

5. Product Use & Disclaimer

  • Our products are for personal use only and should be used as directed.
  • Individual results may vary. Comfort and fit can differ by rider and setup.
  • We are not responsible for allergic reactions, injuries, or adverse effects. Please read and follow all product instructions.

6. Limitation of Liability

  • We are not liable for any indirect, incidental, special, or consequential damages arising from use of our site or products.
  • Our maximum liability for any claim shall not exceed the purchase price paid for the product at issue.

7. Intellectual Property

  • All content on ShakeRider.com, including text, images, logos, and designs, is the property of ShakeRider and may not be copied, reproduced, or distributed without permission.

8. Governing Law

  • These Terms are governed by and interpreted in accordance with the laws of the State of Wyoming, USA.
  • Any disputes shall be resolved exclusively in the state or federal courts located in Wyoming, USA.

9. Contact Us

Questions about these Terms? Contact us at support@ShakeRider.com.

Note: To help us resolve issues quickly, please contact support before initiating a payment dispute or chargeback.